ROLE

Product Designer

TIMELINE

February 2022 - May 2022

TOOLS

Figma

SKILLS

User research

Wireframe design

Prototyping

THE PROBLEM

USC's news media website does not garner a lot of traffic from faculty nor students.


USER RESEARCH

Understanding the users

We sent out a survey and interviewed students, editors, and faculty who work with Annenberg to see what hindrances users experienced. After analyzing our findings, we saw 2 common pain points across all stakeholders.

Repeated sections

Users mentioned that finding the right article was difficult because sections were repetitive.

Distracting Features

Users pointed out that they were easily distracted by other highlighted features on the page when reading articles.

User Personas

After conducting research, we also created personas to synthesize our data and help us better empathize with users (essentially, humanize our research findings). This helped with making better design choices later on.

Process

THE FINAL PRODUCT

Look, it's a package!

From: Amy

To: You

NAVIGATION

Product

Explorations

About

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